Empty swimming pool at dawn
Contact

What do you need help with?

Joining, lessons, squads, community programmes, volunteering or a partnership: choose the enquiry type that fits, and your message goes to the right person at the club.

Find us in Isleworth.

Isleworth Leisure Centre

Isleworth Leisure Centre, Twickenham Road, Isleworth, TW7 7EU

07347 673375

enquiries@lbhsc.org.uk

Tell us the swimmer's name, age and current ability and we can help much faster. Pick the enquiry type so your message reaches the right volunteer.

This form sends us an email. For anything urgent, please call 07347 673375 directly.

Get in touch

Send us a message

What happens next

We'll take it from here.

  1. We read every message

    LBHSC is run by volunteers, so a reply can take a few days at busy times. You will always get a proper answer from a person, not an automated one.

  2. We suggest the right next step

    A free trial for squads, direct registration for complete beginners in Learn to Swim, or a community session. We will tell you which one fits and what happens next.

  3. You get started

    After the trial we confirm the group, the registration details, and the current fees and how to pay.

Common enquiries

Email enquiries@lbhsc.org.uk with the swimmer's name, age and current ability, and your message will reach the right volunteer. For squads and assessed routes the first step is a free trial; complete beginners in Learn to Swim start lessons without one.

If cost is a barrier, contact the club in confidence at enquiries@lbhsc.org.uk and mark your message confidential. There is no formal application process; we would rather have a short conversation. Ask early, rather than dropping out later.

For urgent safeguarding concerns, contact emergency services (999) or the NSPCC (0808 800 5000) first. For non-urgent concerns, email enquiries@lbhsc.org.uk with "Safeguarding" in the subject line. Our Designated Safeguarding Lead is Nadia.

General coaching enquiries should go through the club email, and the club will pass your message to the relevant coach. Coaches do not share personal contact details publicly.

Frequently asked questions

How do I ask about a swimming assessment?

Start with an enquiry through Join Us. For squad swimming, the next steps are a free trial, a coach assessment, registration and the Swim Club Manager link.

How do I contact the coaching team directly?

General coaching enquiries should go through the club email, and the club will pass your message to the relevant coach. Coaches do not share personal contact details publicly.